Turn every F&I conversation into clearer action.
Novara AI analyzes real customer conversations to identify objections, coaching opportunities and the next actions that help teams execute with greater consistency.
“The payment is already higher than expected. I’m not sure I want to add another protection.”
Confirm the customer’s primary concern before reframing the value around unexpected repair-cost exposure.
Every conversation contains signals. Novara AI turns them into structured intelligence.
Novara AI listens for what matters inside real F&I conversations — objections, hesitation, buying signals, coaching opportunities and next actions — then organizes them into insights your team can actually use.
“The payment is already higher than expected. I’m not sure I want to add another protection.”
Identify hesitation the moment it appears.
Catch payment sensitivity, protection resistance and pricing objections before they are lost inside the conversation.
Understand how the customer is responding in the moment.
See when the customer is hesitant, engaged or uncertain so the next response is better aligned with the conversation.
Turn conversations into coaching opportunities automatically.
Surface moments where better questioning, clarification or framing could improve product presentation and close quality.
Move from insight to follow-up without losing momentum.
Generate recommended actions the team can assign, review or follow up on while the file is still active.
Coach from what actually happened. Not from assumptions.
Novara AI turns real F&I conversations into structured coaching priorities, measurable scorecards and clear development goals — so managers can coach with evidence and advisors know exactly where to improve.
Strong product presentation
Value is communicated clearly. The next coaching priority is to slow down and confirm the customer’s concern before responding.
Ask one follow-up question to confirm whether the concern is the payment, the coverage itself or the customer’s perceived need.
Focus the next review on one specific behaviour.
Novara AI identifies the moment that matters most, giving managers a precise starting point for the next coaching conversation.
Confirm the customer’s concern before answering.
Objection handling is improving week over week.
See the patterns shaping performance. Across every advisor and location.
Novara AI brings conversation trends, coaching priorities and execution signals into one management view — helping leaders see where standards are being followed, where performance is improving and where attention is needed next.
Average team score across analyzed conversations.
Most common objection detected this week.
Priority coaching items completed this week.
Files following the defined conversation standard.
Advisor scorecards
Recurring objections
Execution consistency
Top coaching priorities
Turn every customer conversation into clearer, more consistent performance.
Bring Novara AI into your dealership performance strategy and give your team the visibility, coaching evidence and next-step clarity needed to improve execution over time.