Privacy
Policy

1. Information We Collect

We may collect certain information when you use our website, complete a form, subscribe to a communication, or contact our team.

This information may include your name, email address, phone number, company or dealership name, professional title or role, any information you voluntarily provide through a form or contact request, as well as certain technical data related to your browsing activity on our website.

We only collect the information necessary for the purposes described in this policy.

2. Use of Information

The information collected may be used to respond to your information requests, contact you about our services, provide you with relevant information about Novara, its solutions or partners, improve our website, content and user experience, support our internal, administrative or commercial activities, ensure the proper operation and security of the website, and comply with our legal or regulatory obligations when required.

We do not use your personal information for purposes that are incompatible with the reasons for which it was collected.

3. Consent

By using our website or voluntarily providing us with your information, you consent to the collection, use and retention of your information in accordance with this policy.

You may withdraw your consent at any time, subject to applicable legal or contractual obligations.

4. Sharing of Information

Novara does not sell your personal information.

We may, however, share certain information with service providers, technology partners or collaborators when necessary to provide our services, operate our website, manage our communications or support our operations.

These third parties are required to protect any information they may access and to use it only for the intended purposes.

We may also disclose information when required by law or when such disclosure is necessary to protect our rights, security or the security of our users.

5. Retention of Information

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law.

When the information is no longer required, we take reasonable measures to delete it, anonymize it or protect it against unauthorized access.

6. Data Security

We apply reasonable security measures to protect personal information against loss, unauthorized access, misuse, disclosure, modification or destruction.

Despite these measures, no electronic transmission or storage system can be guaranteed to be completely secure. However, we are committed to using careful and responsible practices in the management of personal information.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve the browsing experience, measure website performance and better understand how our pages are used.

These technologies may help us remember certain preferences, analyze website traffic, improve content and navigation, and ensure the proper operation of certain features.

You can configure your browser to refuse or delete cookies. However, some website features may be limited if cookies are disabled.

8. Analytics Tools and Third-Party Services

We may use analytics, performance measurement or communication tools provided by third parties. These tools may collect certain technical data, such as device type, browser used, pages visited or visit duration.

This data is generally used in aggregated form to better understand website usage and improve our services.

9. Electronic Communications

If you provide us with your email address or subscribe to a communication, we may send you messages related to our services, solutions or information relevant to your dealership or business.

You may unsubscribe from our marketing communications at any time by using the unsubscribe link provided or by contacting us directly.

10. Links to External Websites

Our website may contain links to partner, provider or external platform websites. Novara is not responsible for the privacy practices, content or security of these websites.

We recommend that you review the privacy policies of any external websites you visit.

11. Your Rights

Depending on applicable laws, you may have the right to request access to the personal information we hold about you, request the correction of inaccurate or incomplete information, withdraw your consent for certain uses, request the deletion of your information where permitted by law, and obtain information about how your information is used.

To exercise these rights, you may contact us using the contact information below.

12. Protection of Minors’ Information

Novara’s website is primarily intended for businesses, dealerships, partners and professionals in the automotive industry.

We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor without appropriate consent, we will take the necessary steps to delete it.

13. Changes to This Policy

Novara may update this privacy policy from time to time to reflect changes in our practices, services or legal obligations.

The update date shown at the top of this page indicates when the policy was last revised.

14. Contact Us

For any questions regarding this privacy policy or the management of your personal information, you may contact us:

Novara
A division of KM+
Email: info@novaraplus.ca
Website: novaraplus.ca